Privacy policy

IBM Enterprises ("we", "our") respects your privacy. This policy explains what information we collect and how we use it.

What we collect. When you place an order or contact us, we collect your name, phone number, delivery address, email address, and order details. Payment card details are processed securely by our payment providers and are never stored on our servers.

How we use it. We use your information to process and deliver orders, confirm Cash on Delivery orders, provide customer support, send order updates by SMS/WhatsApp/email, and — only if you subscribe — send offers and updates you can opt out of at any time.

Who we share it with. Your information is shared only with the services needed to fulfil your order: our courier partners (name, phone, address for delivery), payment processors, and Shopify, the platform that securely hosts our store. We never sell your personal information.

Cookies. Our website uses cookies to keep your cart working, remember preferences, and understand how the store is used so we can improve it.

Your choices. You may request access to, correction of, or deletion of your personal information by contacting us at info@ibmenterprises.pk. Marketing messages always include a way to unsubscribe.

Contact. For any privacy questions: info@ibmenterprises.pk or +92 329 9265924.